Cancellation & Refunds policy
Effective Date: January 1, 2024
Thank you for choosing BetfairPro.ai. We understand that circumstances may change, and you might need to cancel your subscription. Please review the following policy to understand your rights and obligations regarding subscription cancellations.
Subscription Cancellation:
Monthly Subscriptions: You can cancel your monthly BetfairPro.ai subscription at any time. The cancellation will take effect at the end of the current billing cycle.
Auto-Renewal: Your subscription will automatically renew at the end of each billing cycle unless you cancel it. Please note that you will not receive a reminder before the auto-renewal charge.
How to Cancel:
To cancel your subscription, please follow one of these methods:
PayPal: If you subscribed through PayPal, you can cancel directly through your PayPal account.
Stripe: If you subscribed via credit card through Stripe, please note that it's a one-time payment and not a recurring subscription. Therefore, cancellation is not applicable.
Customer Support: You can contact our customer support team at sales@betfairpro.ai for assistance with the cancellation process.
Refunds:
We have a strict no-refund policy. This means:
Payments for subscriptions are non-refundable.
We do not offer refunds or credits for partial months of service.
We do not offer refunds for upgrades or downgrades.
We do not offer refunds for unused months with an open account.
Service Availability After Cancellation:
Your account will remain active until the end of the current billing cycle after you cancel. You will not be charged further, but you remain responsible for any charges already incurred.
Account Deletion:
Following the end of the last billing cycle after cancellation, you can request the deletion of your BetfairPro.ai account and data. Please be aware that some information may be retained in our archives to comply with legal obligations.
Changes to Services or Prices:
BetfairPro.ai reserves the right to modify, suspend, or discontinue services at any time. We will not be liable to you or any third party for exercising these rights.
Changes to Cancellation Policy:
BetfairPro.ai may modify this cancellation policy at any time without prior notice. Any changes will be effective immediately for new subscribers and, after a reasonable notice period, for existing subscribers.
Contact Us:
If you have any questions or concerns regarding this cancellation policy, please contact us at sales@betfairpro.ai.
We appreciate your business and are here to assist you with any questions or concerns.